Fit Monkeys

Studio Policies

Our policies help us maintain a clean, private, and respectful training environment while keeping scheduling fair for both clients and trainers.

Please review the information below before your first Pilates or personal training session.

24-Hour Cancellation Policy

Fit Monkeys requires at least 24 hours' notice to cancel or reschedule a session.

Cancellations or rescheduling requests made within 24 hours of the scheduled appointment will be charged in full.

This policy helps us respect the time reserved specifically for each client and maintain consistent scheduling for everyone.

Illness Exception

If you are feeling ill, please stay home to rest and help prevent the spread of illness in the studio. You will not be charged for the missed session.

Package expiration policies still apply, with a maximum four-week extension, allowing up to eight weeks total to use your sessions.

Payment

Fit Monkeys currently accepts payment by cash, check, or Zelle.

Credit cards are not accepted at this time.

What to Wear

Maintaining a clean and comfortable studio environment is important to us. Please follow the guidelines below when attending your session.

Footwear

Outside shoes are not permitted inside the studio. Clients should wear sticky socks during sessions.

If shoes are needed for your workout, please bring clean indoor shoes designated for studio use only.

Clothing

Wear comfortable athletic clothing that allows you to move freely and provides appropriate support during your workout.

Personal Hygiene

For the comfort of clients and trainers, please arrive in clean athletic clothing and practice good personal hygiene before your session.

What to Bring

Please bring the following items to each session:

1–2 yoga mats or large beach towels to cover the studio mats used during your session
A sweat towel for personal use during your workout
Water to stay hydrated throughout your session

Session Timing & Arrival

All Fit Monkeys Pilates and personal training sessions are 55 minutes and begin promptly at the scheduled time.

Please arrive approximately 5 minutes early so you have time to prepare for your workout.

To respect the privacy of the client training before you, please avoid arriving more than 10 minutes early.

If you arrive early and need to make or take a phone call, please do so outside the studio.

Cell Phones

To maintain a focused and respectful training environment, please silence your cell phone before your session begins.

Questions?

We're Happy to Help

If you're unsure about a policy or need clarification before your session, contact us and we'll be happy to help.